Cookies policy

Date of last update: 11/11/2021

WHAT ARE COOKIES?

Cookies are small files that are installed on the hard drive or browser of the computer, tablet, smartphone or equivalent device with internet browsing functions, which help, among other things: to personalise the website owner’s services, aid browsing and usability through the website, obtain aggregated information about website visitors, enable the reproduction and display of multimedia content on the website itself, allow elements of interaction between the user and the website itself, enable security tools, etc.

DEFINITIONS USED IN THIS COOKIES POLICY

  • Data: this is the information obtained from the user’s terminal equipment through the data storage and retrieval device (cookies or others). Data is personal when it concerns information about identified or identifiable natural persons, in the terms established in Article 4 of the GDPR

  • Aggregated information: non-nominal information, typically numerical and for the purpose of providing statistical information

  • Terminal equipment: the device from which the user accesses the service, such as a personal computer, mobile phone, tablet, etc., and from which the information is obtained

  • Publisher: the person responsible for or owner of the web page

  • Third party: a company external to, collaborating with, providing a service or related to the publisher, involved in the management of some cookies

  • Person responsible for the cookie: the publisher, person responsible, owner of the web page or, in some cases, the third party

  • Browsing habits: trends shown by the user when browsing a web page, such as the time spent on the page, parts visited, most frequent sections, origin of the visit, destination of the visit, among others.

WHAT TYPES OF COOKIES ARE THERE?

Depending on the company that manages it:

Own cookies: these are those that are sent to the user’s terminal equipment from equipment or a domain managed by the publisher itself and from which the service requested by the user is provided.

Third-party cookies: these are cookies that are sent to the user’s terminal equipment from a computer or domain that is not managed by the publisher, but instead by another company that processes the data obtained through the cookies.

Depending on the length of time they remain activated on the terminal equipment:

Session cookies: these are designed to collect and store data while the user accesses a web page. They tend to be used to store information that is only of interest to be kept to provide the service requested by the user on a single occasion (e.g. a list of products purchased) and they disappear at the end of the session.

Persistent cookies: these are cookies in which the data remain stored on the terminal and can be accessed and processed for a period defined by the person responsible for the cookie, which can range from a few minutes to several years.

Depending on the purpose for which the data obtained through the cookies are processed:

Technical cookies: these allow the user to browse a web page, platform or application and use the various options or services on it, including those that the publisher uses to allow the management and operation of the web page and enable its functions and services, such as monitoring traffic and data communication, identifying the session, accessing restricted-access areas, remembering the elements that make up an order, carrying out the purchase process for an order, managing payment, controlling fraud linked to service security, applying for registration or participation in an event, counting visits for the purpose of billing the software licenses with which the service (website, platform or application) operates, using security elements during browsing, storing content to broadcast videos or sound, enabling dynamic content (for example, animation, etc.) or sharing content through social networks. Cookies that allow the most efficient possible management of advertising space that the publisher has included on a web page, application or platform, as an element of the design or “layout” of the service offered to the user, based on criteria such as the published content, without collecting information from users for other purposes, such as personalising the advertising content or other content, also belong to this category due to their technical nature.

Preference or personalisation cookies: these are cookies that allow information to be remembered so that the user can access the service with certain characteristics that can differentiate their experience from that of other users, such as the language, the number of results to be shown when the user performs a search, the appearance or content of the service depending on the type of browser through which the user accesses the service or the region from which the user accesses the service, etc.

Analysis or measurement cookies: these are cookies that allow the person responsible for them to monitor and analyse the behaviour of users of the websites to which they are linked, including quantifying the impact of advertisements. The information collected through this type of cookie is used to measure the activity of the website, application or platform in order to make improvements based on the analysis of the data concerning the use made by users of the service.

Advertising cookies: these allow the most efficient possible management of advertising space that, when applicable, the publisher has included on a web page, application or platform from which the requested service is provided based on criteria such as the published content or the frequency with which the advertisement is shown.

Behavioural advertising cookies: these allow the most efficient possible management of advertising space that, when applicable, the publisher has included on a web page, application or platform from which the requested service is provided. These cookies store information about the behaviour of users obtained through continuous observation of their browsing habits, which allows a specific profile to be developed in order to display advertising based on it.

SPECIFICALLY WHICH COOKIES DO WE USE?

Name of the cookie Own / Third-party Type of cookies Purpose Permanence Transfer of data outside the European Union
complianz_policy_id (Complianz) Necessary Stores the user’s cookie consent status for the current domain 1 year No
PHPSESSID Own Necessary Preserves users’ statuses for all requests on the page. Session No
wp-wpml_current_language Third-party (WPML) Preference Designates the country code calculated based on the user’s IP address. Used to determine which language should be used for users. 1 day No
_ga Third-party (Google Analytics) Statistics Records a unique ID used to generate statistical data about how the visitor uses the website. 2 years Data sent to the United States.
_gat Third-party (Google Analytics) Statistics Used by Google Analytics to monitor request rates. 1 day Data sent to the United States.
_gid Third-party (Google Analytics) Statistics Records a unique ID used to generate statistical data about how the visitor uses the website. 1 day Data sent to the United States.
_hjAbsoluteSessionInProgress Third-party (Hotjar) Statistics This cookie is used to count the number of times a website has been visited by different visitors. This is done by assigning a random ID to the visitor to avoid double counting of the visitor. 1 day No
_hjFirstSeen Third-party (Hotjar) Statistics This cookie is used to determine whether the visitor has visited the website before or is a new visitor. 1 day No
_hjIncludedInPageviewSample Third-party (Hotjar) Statistics Used to detect whether user browsing and interactions are included in the website’s data analysis. 1 day No
_hjSession_# Third-party (Hotjar) Statistics Collects statistics about user visits to the website, such as the number of visits, the average time spent on the website and which pages have been read. 1 day No
_hjSessionUser_# Third-party (Hotjar) Statistics Collects statistics about user visits to the website, such as the number of visits, the average time spent on the website and which pages have been read. 1 year No
_hjTLDTest Third-party (Hotjar) Statistics Records statistical data about the visitor’s behaviour on the website. This is used for internal analysis by the website operator. Session No
aka_debug Third-party (Vimeo) Statistics Used by Vimeo to monitor the usage of its embedded video player. Session No
vuid Third-party (Vimeo) Statistics Collects data about the user’s visits to the website, such as which pages have been read. 2 years No
_fbp Third-party (Facebook) Marketing Used by Facebook to provide a range of advertising products such as real-time bidding by third-party advertisers. 3 months No
ads/ga-audiences Third-party (Google Adwords) Marketing Used by Google AdWords to reconnect with visitors who may become customers. It is based on the customer’s online behaviour across websites. Session Data sent to the United States.
fr Third-party (Facebook) Marketing Used by Facebook to provide a range of advertising products such as real-time bidding by third-party advertisers. 3 months No
tr Third-party (Facebook) Marketing Used by Facebook to provide a range of advertising products such as real-time bidding by third-party advertisers. Session No

You can find out about transfers to third countries which, when applicable, are performed by the third parties identified in this cookies policy, as well as the risks involved in such transfers in accordance with their own policies unconnected with this website, by accessing their corresponding cookies policies provided in each case in the table above. These cookies do not create profiles of users browsing the website and no automated decisions are taken on the basis of this data.

HOW CAN I DISABLE COOKIES?

Blocking or disabling all cookies helps to protect privacy, but may also limit your experience on some websites, as well as limit functionalities or even not allow the correct browsing or use of some of their services. 

You can enable or disable the cookies described above (with the exception of technical cookies, which are necessary for correct operation) through the settings in the cookies notice, when accessing our home page. Bear in mind that if you accept third-party cookies, you must delete them from your browser options or through the system offered by the third party itself.

In the same way, if you would like to know how to disable cookies in the most popular web browsers, access the following tutorials:

If you have any questions or doubts about this Cookies Policy, you can contact us through the contact methods on our web page.

For complete and specific information about personal data protection, we refer you to our privacy policy.