Privacy policy

• Identity of the person responsible. Argenta Cerámica S.L. (B12497467)
• Physical address. Polígono Industrial Vall D’Alba vial 5 parcela 2, 12194 Vall d’Alba, Castellón
• E-mail. argenta@argentaceramica.com
• Telephone. 964 324 003

The following types of data are collected as part of the various processing activities carried out within the organisation:

• Identification data.
• Commercial information.
• Goods and services transactions.
• Economic and financial.
• Employment details.

At www.argentaceramica.com personal data are processed for the following purposes:

• Customers: to manage the sale of goods and services, invoicing, accounting, collections, defaults, offers, quotes and contracts, customer service, contact and commercial relations.
• Potential Clients: follow-up and commercial opportunities for the organisation.
• Suppliers: to carry out the management of purchases, accounting, payments, delivery note and order management, contact and commercial relations.
• Newsletter: to send information through the means provided about new products, news, products and services related to us or our sector.
• Contact: to respond to information requests received concerning the products and services offered, as well as to answer any other type of question sent by users.
• Candidates: carrying out current and future internal recruitment processes.

The personal data collected will not be used for profiling or automated decision-making.

The organisation may process personal information for:

• Compliance with legal and regulatory obligations: such as but not limited to: General Consumer and User Defence Act, General Tax Act, Corporate Income Tax Act, Accounts Auditing Act, Value Added Tax Act, Civil Code, Commercial Code.
• Performance of a contract: information about the products and/or services contracted, managing requests.
• Consent: by accessing our website and filling in the forms or sending us data through the electronic contact means stated, you accept this Privacy Policy. We therefore rely on the user’s consent for the processing of their data. In addition, we inform you that we will only use the personal information in accordance with this Privacy Policy and, in general, we will request your consent for uses for purposes other than those for which you originally provided it. Finally, we inform you that you can withdraw your consent at any time by contacting us through the means stated in this privacy policy.

So we can reply to requests, the data subject must provide the minimum information requested, otherwise we will be unable to reply.

At www.argentaceramica.com personal data are processed for the following periods:

• The period stipulated by law.
• The period necessary to meet operational obligations.

The data will be kept for the necessary length of time to fulfil the purpose for which they were collected and to determine any possible liabilities that may arise from said purpose and from the processing of the data, in accordance with the aforementioned regulations, in addition to the periods stipulated in the applicable regulations concerning archives and documentation.

In order to perform the purposes described above, personal data may be shared with:

Service providers who perform services on our behalf.

We also inform you that, in general, we do not carry out international transfers outside of the European Economic Area (EEA). In the event of a transfer of data outside of the EEA, THE ORGANISATION shall have the appropriate guarantees to carry out such a transfer in accordance with the requirements of the General Data Protection Regulation.

According to European legislation, your rights are as follows:

• Access, the right to request information from the controller of a file concerning whether their personal data are being processed.
• Rectification, a right that allows the data subject to request the modification of data that are inaccurate or incomplete.
• Objection, the right to object to the processing of your personal data or stop processing of them.
• Individual automated decision-making, the right not to be subject to a decision based solely on the automated processing of your personal data, including profiling, which has legal effects for the user or significantly affects the user in a similar manner.
• Limitation, the right to suspend the processing of the user’s personal data in certain circumstances.
• Deletion or the right to be forgotten, the right to erasure of the data subject’s personal data.
• Portability, the right to request the data controller to provide the personal data to another data controller in a structured and clear format.

The deadline for dealing with the request is 30 days from receipt, which may be extended for a maximum of 2 months if necessary.

The requester may exercise his or her rights through the following means:

• E-mail to privacidad@argentaceramica.com with documentation providing proof of the requester’s identity (copy of the front of the National ID Card, or equivalent).
• By post to Polígono Industrial Vall D’Alba vial 5 parcela 2, 12194 Vall d’Alba, Castellón with documentation providing proof of the requester’s identity (copy of the front of the National ID Card, or equivalent).
• In any case, you may request the protection of the Spanish Data Protection Agency through its web page.

From time to time, this Privacy Policy may be revised in order to update it to changes in the current legislation, update the procedures for collecting and using personal information, the appearance of new services or the exclusion of others. These changes will take effect from the time they are posted on the website, so it is important that you regularly review this Privacy Policy in order to stay informed of any changes.